Four promises we make for your whole
At Conquest, we are confident in our offering. We believe that our expertise is unrivalled in the commercial floor cleaning industry. We know that our dedicated team will routinely go the extra mile for our customers. Plus, our unbeatable product range that gives customers access to the latest technology and innovation in the industry in the highest quality, most reliable machines on the market.
To prove our confidence is warranted, we can back it all up with offers to our customers that prove we’re serious about customer satisfaction, from our first interactions with you, throughout the entire time that you own a Conquest commercial floor cleaning machine.
The Conquest 360 offer comprises four offers:
Learn more about how the Conquest 360 offering has everything covered below:
100% Customer Satisfaction Guarantee
At Conquest, we’re proud to offer this assurance because we go to great lengths to ensure our customers will be completely satisfied with their Conquest commercial floor cleaning solution through implementing our unique Intelligent Solutions Program (ISP).
The Conquest ISP is a detailed 8-step process which starts with performing site assessments and diagnostics to ensure we recommend exactly the right solution for your unique floor cleaning challenges and follows through to delivery, full operator training and after sales care.
- Our machines are maintained and serviced for optimal performance for the lifetime of the machine, and we are committed to ensuring spare parts and consumables are readily available and backed with responsive delivery times.
- Conquest Customer Care is only a phone call away for customers to raise any questions or challenges.
60 Day Money Back Guarantee
Invest in Conquest with absolute confidence. We will upgrade or swap out your Conquest machine, or give our customers their money back if, within 60 days of purchase, they feel the machine is not performing to expectation.
- This guarantee comes into play when our customer implements our guidance and purchases the Conquest sweeper or scrubber which we recommend during the ISP process, excluding Outdoor Solutions and Robotics ranges.
- To learn more about the Conquest 60-Day-Money-Back-Guarantee, you can also read our recent blog article or watch a quick video.
We’ll come to you with our
Free Site Assessment
With such an extensive range and the latest advancements in floor cleaning technology, we understand that sometimes making the right choices can be difficult. So, to ensure you get exactly the equipment that meets your needs, we offer a free site assessment to potential customers looking to buy or rent our industrial, commercial and municipal floor-cleaning machines. We are happy to visit your facility, or we can arrange a virtual consultation to get you started.Find out more
4 Years Parts and Labour Warranty
As long as your Conquest machine is serviced by us per manufacturer recommendations, we are proud to offer an industry-leading, extended 4-year warranty on all* sweepers and scrubbers.
- The warranty covers both parts and labour – unique to Conquest – which means you can invest with absolute confidence knowing that your maintenance costs will be predictable and manageable for the life of your Conquest floor commercial cleaning machine
- The 4-Year-Parts-and-Labour-Warranty applies to all machines purchased from 1st January 2018
*Excludes Outdoor Solutions and Robotics ranges. Standard manufacturer warranty applies.
“That’s why we now offer our unique 4-year parts & labour warranty on all Conquest commercial cleaning equipment, when you commit to servicing your machines with us.”
Fully Flexible Rentals
Things change! Businesses grow, move facilities or take on new premises. Sometimes, long-term rental agreements can leave customers feeling saddled with the wrong equipment, with no recourse to change. Not with Conquest.
Our No Risk, Fully Flexible Rental offers the option to upgrade, downgrade, change to a different machine or return the machine if no longer required – at any point in the fixed term, without penalty. This means that customers can enter into a long-term agreement (from 24 to 60 months) with Conquest without having to be concerned about what may happen if their business requirement changes down the track.
- We simply ask that you don’t swap to a competitor. But, with Conquest offering one of Australia’s largest ranges of innovative, high tech and reliable commercial floor cleaning machines, why would you?
- Conquest Rental Agreements include all servicing, repairs, and a set number of consumables annually, for one fixed monthly price which is calculated according to the cost of equipment and the term of the agreement – so you’ll have everything covered and total freedom to flex your agreement if you need to.
- Please note that special orders are exempt from this offer, and the offer is valid only for rental agreements signed from 1st January 2018.
Find out more about our Conquest 360 offering
Find out how your business could benefit from the clever way to clean. Talk to our friendly team on 1800 826 789 or fill out the form below with any enquiries.
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